Groomer
Our Mission: At Pet Evolution, ”Our mission is to help pets live the good life by providing the highest quality food, treats and grooming services.”
You must care about helping to improve the lives of pets and their owners. You must be outgoing, friendly, and helpful.
Qualifications: A minimum of 1 year of grooming experience preferred. Must be willing and able to consistently follow company policies and procedures, reliably carry out assigned duties, and behave in a positive, upbeat, helpful manner. A strong achievement drive, empathy, integrity, pride, and good social skills are keys to success in our company.
Scheduling Requirements: Schedule dependent on store needs
Customer Service: Be patient with customers and take the time to truly figure out what they want. Pay close attention to customer body language and reaction. If the customer appears even slightly concerned with the way the final groom looks, fix it immediately even if the customer says no. All customers must leave happy!
Detail Oriented: Pay close attention to specific instructions given by the customer. Monitor specific pet behavior to deter harm to self or animal.
Ambassador For Safety: You must be able to understand basic animal behavior and body language to be able to determine whether it is safe to groom the pet. You must be able to think critically under pressure on a situational basis to prevent injuries to yourself and your pets as we are working with living animals that are known to be unpredictable at times.
Physical Requirements: You must be able to lift and carry up to 75 pounds on a regular basis.
- Up to 45% commission depending on experience and skills
- Will pay up to $25 for unbooked time your first 90 days
- Flexible working schedule to include weekends, nights and holidays
- Employee discounts
- Health/Dental benefits
- PTO
- Continuing education
Duties include:
- Greeting their scheduled customers
- Communicating with customers and asking open ended questions to determine the best way to groom their dog
- Groom pets according to specific breed standards and customer preferences
- Educating clients on different packages and benefits
- Promoting add on services and retail
- Bathing and clipping dogs to conform to a variety of breed-specific styles
- Detangling and removing matted hair
- Strong attention to detail and ability to follow instructions
- Drying the coat
- Checking for parasites and other skin conditions
- Trimming nails
- Cleaning the ears
- Grand Expressions
- Brushing teeth
- Providing excellent customer service.
- Care and compassion for animals.
- Time management.
- Keeping informed about pet industry and grooming standards.
- Operating customer record retention by importing accurate customer information and specific notes relating to grooming instruction.
- Answering phones and booking grooming appointments.
- Cleaning the facility and equipment.
- Carrying out other duties assigned by supervisors in a cheerful and efficient manner