Our Mission: “Our mission at Pet Evolution is to ensure pets enjoy the good life through the provision of top-quality food, treats, and grooming services.”
An essential requirement for this role is a deep commitment to improving the lives of pets and their owners. We are looking for individuals who are naturally outgoing, friendly, and consistently helpful.
Qualifications: No grooming experience needed, but it’s a plus. You must be able to follow our rules, do your job well, and be friendly and helpful. Having drive, empathy, integrity, pride, and good social skills will make you successful here.
Kindness: Understanding that animals can become highly stressed in new or unfamiliar surroundings is essential. Bathers/Grooming assistants should be mindful of this and handle every situation with genuine kindness and compassion.
Ambassador For Safety: Ensure your safety while grooming pets by understanding their behavior and body language. Critical thinking is essential in handling unpredictable situations to prevent injuries.
Training: Level up your skills with our comprehensive training program. Master the art of pet care and product knowledge through advanced courses and in-store sessions. Our experienced managers will guide you every step of the way.
Salary Range: Bathers will receive a competitive hourly rate plus tips.
Employee Benefits: Generous employee discount, flexible hours, fun work environment.
Time Commitment: This role for Bathers offers the flexibility of being hired on either a full-time or part-time basis, with hours tailored to match. As the need arises, overtime may be necessary. Kindly be aware that schedules may be adjusted to align with the demands of our business, as decided by management.
Physical Requirements: Experience an active role where you will be on your feet, working with dogs and cats. Expect to lift and hold animals safely, bend, lean, and crouch. Regularly lifting and carrying up to 60 pounds is necessary.
- Providing clients with education regarding various packages and their associated benefits.
- Communicating skillfully with customers, employing open-ended questions to identify the most suitable pet care methods, and consistently demonstrating patience.
- Committing to excellence by consistently delivering exceptional service and grooming quality, aiming for complete customer satisfaction.
- Being detail-oriented and meticulous by closely following customer-specific instructions.
- Vigilantly monitoring pet behavior to prevent potential harm to both the pet and oneself.
- Educating clients on the diverse package options available and the benefits linked to each one.
- Professional bathing to include:
- Care and compassion for animals
- Checking for parasites and other skin conditions
- Bathing and care of animals
- Prepping a dog for fellow teammate
- Detangling and removing matted fur
- Drying the coat
- Trimming nails
- Cleaning the ears
- Grand expressions
- Brushing teeth
- Servicing walk in clients on a la carte services
- Advocating for add-on services and retail options to maintain optimal pet care until their next scheduled visit.
- Skillful time management is of utmost importance.
- Remaining informed about the pet industry and grooming standards.
- Carefully preserving customer records, ensuring the accurate input of customer information and grooming instructions.
- Skillfully managing phone calls and expertly booking grooming appointments.
- Upholding cleanliness standards by consistently cleaning the facility and equipment.
- Offering support to Groomers as needed.
- Demonstrating enthusiasm and efficiency while carrying out supplementary tasks assigned by supervisors.