COVID-19 INFO

APRIL 30, 2020

Pet Evolution is a pet supply store and therefore considered an essential business. With the Governor's Executive Order 20-48 today, we are excited to announce the re-opening of our grooming salon and self-serve dog wash starting May 4, 2020. While we will continue our curbside pickup and home delivery service options, we are also re-opening our stores to our customers. However, keeping our staff and the community safe while still maintaining business is of utmost importance to us during this time. 

 

Please note our safety protocols as we prepare to return to modified business on May 4, 2020:

 

  • All staff will be wearing masks.

  • We will have dividers at the registers and in the self-service dog wash.

  • If possible, we ask that you wear a mask when you are shopping inside the store (this is not required).

  • We will limit the amount of guests in the store at one time. We ask that only necessary shoppers come in to the store and the dog wash.

  • “Walk-in” nail trims will open at both locations. In Woodbury, we will be utilizing our mobile service van in the parking lot on certain days to accommodate demand. Please check Facebook for these special service windows.  We ask that while waiting, either stay in your car or practice physical distancing of 6ft or more.

  • For scheduled grooming appointments, either come in to check in or park at a designated grooming drop off parking spot and call us to come and greet your pet.

  • Our “drive thru" will be closing, however a "curbside" alternative will continue. Curbside pickup with over the phone payments are encouraged for those who do not feel comfortable shopping inside. 

  • Home Delivery will still be available. Click here to order.

  • We will be continually sanitizing inside the store.

  • We request the use of our restrooms be only for staff at this time, unless it’s urgent. 

  • We likely will not be wearing gloves due to the lack of availability. Instead, our staff will be washing hands as much as possible.

 

Please let us know if there are additional safety precautions that would be beneficial.

 

We will continue to monitor everyone's safety and make changes as needed. We truly appreciate your loyalty to our store. We are grateful to be serving you for all of your pets' needs once again.

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MARCH 25, 2020:

 

Pet Evolution is an essential service, as we provide food for your family pet.  We are dedicated to continue serving our customers during this public health situation. Companion animals are members of our families, and their wellness, along with your safety, is our top priority. With this in mind, along with the safety of our staff, we have implemented some new policies which will require your understanding and patience.

 

**Please keep checking our Facebook Page for the latest as this situation continues to change.**

First, we are temporarily shortening our hours of operation.  In Woodbury, we will be open Mon - Sat, 10am to 6pm.  In Arden Hills, we are open Mon - Sat from 12pm - 6pm.  Both locations will be closed on Sunday.

 

Also, we are taking phone orders for prepaid curbside pickup at both locations. Call your favorite Pet Evolution location to place your order. At pickup, pull in to the designated traffic lane for drive thru pick up and we will be out to help you as soon as possible.

 

Yes, you read that right! We have converted both stores to drive thru service. Follow the signs in our parking lot to our designated area and a Pet Evolution staff member will be out to serve with a mobile device as soon as possible. We are not allowing customers to shop in the store at this time in an effort to adhere to social distancing guidelines.

 

Our grooming salon is closed until May 4th, per order of the Governor of Minnesota. Our groomers are looking forward to seeing your pets as soon as they are able! Please make an online appointment or call the store to reserve a grooming time.

Our self-serve dog washes are closed until May 4th, per order of the Governor of Minnesota.  We will re-open them as soon as we are able.

Our May Nail Trim event is canceled at both locations. We apologize for this inconvenience, but it is necessary under the Governor's "shelter in place" order. 

All adoption events are currently suspended at both locations.

 

Small dog play group is postponed until early summer, when it will return the first Wednesday of every month. 

 

Inside our stores, we have put extra focus on cleaning and disinfecting our stores, including counters, door and freezer handles, credit card machines and more. Additionally we have hired after hours crews to assist with disinfectant measures.​

 

Plus, we are working with very limited staff at each location. Please be patient.

 

We continue to encourage people to visit our online website during these next few weeks for delivery to your front door. 

 

As a small business, we appreciate you shopping with us and being flexible and understanding during this continuously evolving situation. 

 

Stay healthy and safe,

Pet Evolution owners Rian & Mike